Support
Fundamentally, we believe that a company’s ability and willingness to support its products is second in importance only to the quality of its products.
We believe that the measure of a company’s success in supporting its products is based on its customers’ success in using the product.
Warehouse Management Systems support "mission critical" operations. Once your warehouse management system is in place, it must be working for you every hour that your warehouse is in operation.
Your warehouse management system is in working condition, depending on the way you have it configured, when all of the following systems are up and running:
- The computers and networks it runs on
- The mobile terminals, whether batch or RF
- The RF network
- The software to support the PC user interface
- The software to support the mobile terminals
- The software to support communications to and from your business systems
- The software to support communications to and from your shipping systems, UPS and FedEx
- The database management system the software uses to store warehouse data
- The archiving and backup systems in place
As the CompassIM software developer, and as the systems integrator, Access Data Systems can be your support resource for any or all components of your Warehouse Management System.
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